We work with a few logistic providers to ensure that all orders are delivered on a timely manners. For purchases within Peninsular Malaysia, we do our best to have the order delivered within 3 working days. We pledge to do green delivery, as we mitigate use of single use plastic in our distribution process.
Shipping charge is RM6.80 per order (Flat Rate within Peninsular Malaysia)
Lowered shipping fee of RM2.80 for order value between RM60 - RM80.
Enjoy FREE SHIPPING for orders above RM80.
RETURNS AND REFUNDS POLICY
Origin Bulk Store is committed to ensure that you are happy with your purchases.
We offer 2 option of,
Product Exchange, or
100% monetary refund.
We provide 100% money back guarantee for all items within 7 days of receiving it. Given that the item(s) must be in its’ original packaging, good condition and unused condition.
To return / exchange item, buyer shall email the following details to email@example.com within 7 days of received the item(s);
State your reason to exchange or refund. We will response to your email within 2 business days.The item must be returned within 7 days upon our confirmation. If buyer fail to do so, Origin Bulk Store has rights to withdraw the offer of refund.
Return Shipping Fees The return shipping fees is to be paid by the buyer. Origin Bulk Store shall bear for the replacement product postage;Return product is subject to stock availability. If the stock is not available at that time, buyer has option to replace other product and buyer shall pay for the price balance, and confirm back to seller as stated policy in payment page. Please read further for details.(For example, return item priced at RM20, replaced item priced at RM30, buyer shall pay for the addition RM10 to Origin Bulk Store before item ship out.)
For Refund Buyer will receive the refund payment once we received the returned item(s) and confirmed the item(s) qualified as stated in Return Policy condition;Once the returned item(s) is qualified, Origin Bulk Store shall make full refund to buyer within 3 business days;
Buyer must contact us by email at firstname.lastname@example.org with the following information,
Photo of the product
If from webpage : The Product Web Link
**IF BUYER FAIL PROVIDE THE INFO OF THE PRODUCTS, THE BUYER MAY NOT ENTITLED TO THE RIGHTS TO CLAIM FOR REFUND OR REPLACE.
Origin Bulk Store PLT was founded with the mission to provide a sustainable alternative for grocery and gifting to the community. We believe that it's not too late; as consumers, we can still revert to our origins, how our parents and grandparents lived, when the single use plastic and throw-away culture did not exist.
Good service but needs clarity on important informatiin
Labels could be clearer esp info about date of consumption etc. Also reps should know how nuts are sourced- whether or not pesticides were used etc esp how farmers. This is important info for buyers- esp those who have high consumption of nuts. Rep over the phone was lovely, and the packaging was cute too. Please work with your partners, and transparently convey to your buyers about info as such. Thank you!
An excellent mix! I've tried a few brands of mixed nuts but this bag from Origin Bulk Store is my favourite. The nuts were fresh, crunchy and tasty. I like the combination of almond, cashew nut, hazelnut and dried cranberry. Sweet goji berries add interesting flavour and texture to the mix. My family took this bag away on our annual holiday and it was gone in 2 days!
Liked the taste of all nuts bought hazelnut mix had too much hazelnuts though, what I did not like was that non of the bags shows any weight details so cannot be sure if I got less or the amount that was stated on you internet page at the time of purchase.