Frequently Asked Questions
Our Corporate Zero Waste Programme is a monthly superfood snacks delivery for group orders totalling RM500 and above. Our riders will perform a return trip to deliver the new monthly order and also pick-up any empty jars from the last order to uphold our zero waste promise.
All our products are packed in repurposed glass jars, for which we implement an RM2 refundable deposit per jar, and on 1 condition that the jars are returned clean and dry. For normal postage delivery, we only use post-consumer packaging materials. Everything is reused and recycled except for the paper tape to seal the boxes to get your products safely to you. We encourage our customers to reuse or recycle all packaging received. For the Corporate Zero Waste Programme, all orders of two (2) jars and above are packed in our canvas cloth bag to facilitate the return of empty glass jars at the next order.
Firstly, we request that customers clean their jars prior to returning. We then clean them again using environmentally friendly cleaners in hot water and let them air dry out in the sun before reusing them. These are scientifically proven methods for sanitising. Food safety and hygiene is of equal importance to us as keeping our operations zero waste.
We are happy to share that there is no minimum order for delivery. We charge a flat rate of RM10 as shipping fee for all orders across Peninsular Malaysia. Our shipping fee is waived when you order RM100 or more worth of products.
Upon receiving your order, we will pack and ship your items within one (1) business day. The estimated delivery time is about 1- 2 business days for Peninsular Malaysia.
We aim to source jars with a capacity of 440ml and 700ml for our small and large jars respectively. However, we pack by weight so regardless of what jars we use, you will get the same amount of product!
The photo above shows the sizes of our jars in comparison to a small St. Dalfour jam jar. Our favourite jar for our large size is a large Prego pasta sauce jar – if you have any on hand, please send them our way for us to reuse.
You can Checkout your order via our online store with one of these following methods:
- Online Payment - iPay88 (Accepts major credit card payments, internet banking and FPX gateways)
Online bank transfer to the account below:
Account number: 8009616864
Name: Origin Bulk Store PLT
Grab Pay - When you open the Grab app, you can just need to click on the top left hand corner Pay icon. and scan our GrabPay QR code below
Please send your transaction slip/screenshot or proof of payment by email to firstname.lastname@example.org